EXIN Specialist in IT Service Management - Specialist (ISO/IEC 20000: 2011)

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If you aim to lead an ITSM-oriented organization and focus on the business requirements and activities within the service management system then this certification is perfect for you

About the course

The EXIN Specialist in IT Service Management based on ISO/IEC 20000: 2011 is an advanced-level certification designed for mid-level IT Service Management professionals. The certification focuses on educating the candidates about the practical activities and competencies that are necessary for mid-level IT Service Management professionals. Candidates benefit from a broader view of the ISO/IEC 20000 standard and the daily activities required to implement or maintain it. EduEarth's training experts ensure the candidates successfully work on their organization's vision and mission and hence, achieve excellent outcomes for their organizations.



The core aspects of the EXIN Specialist in IT Service Management based on ISO/IEC 200002011 certification are as follows:




● Service Management System (SMS)
● Design and Transition of New or Changed Services
● Service Management Processes
● Define and Implement Policies and Objectives
● Measure, Monitor, and Report on the Provision of Services
● Internal Audit program
● Contribute to the management review of the SMS including data gathering



● The candidate should earn the Foundation Certificate in IT Service Management based on ISO/IEC 20000 certification
● Requirements for the certificate:
○ Candidate should get trained for the Specialist in IT Service Management based on ISO/IEC 20000 certification by an EXIN accredited training provider
○ Completion of the Practical Assignments assessed by an EXIN accredited training provider
○ Completion of the exam Specialist in IT Service Management based on ISO/IEC 20000



Module 1: Planning the provision of services
Module 2: Managing the provision of services
Module 3: Measuring, monitoring, and reporting on the provision of services
Module 4: Improving the provision of services

The EXIN Specialist in IT Service Management based on ISOIEC 200002011 certification course is ideal for the following roles or titles:



● Process Managers
● Supervisory staff
● Team leaders
● Service designers
● IT architects and/or planners
● IT consultants
● IT audit managers/auditors
● IT security managers/officers
● Project managers
● Suppliers, Lead suppliers, and sub-contracted suppliers, and many more

Salary Insight


The average annual salary of a EXIN IT Service Management - Foundation Bridge (ISO/IEC 20000:2011) is ₹1,006K, as for an entry-level professional the figures are ₹616K, and for professionals with senior roles, it succeeds the mark of ₹1,745K (approx). Source: Glassdoor



Minimum Salary :- ₹616K


Average Salary :- ₹1,006K


Maximum Salary :- ₹1,745K

Hiring Companies






Why should you take the exin specialist in it service management specialist (ISO/IEC 20000: 2011) exam?

The top reasons which should be considered for taking EXIN Specialist in IT Service Management based on ISOIEC 200002011 credential are as follow:
● Helps you in planning activities around the formal implementation of a service management system (SMS) and the service management processes
● Enables you to design and transition activities of services ● Manage ongoing activities surrounding the SMS, service management processes, and service delivery ● You will be able to design and implement policies and activities and also monitor, measure, and report on the SMS, service management processes, and service performance ● Induces competitive advantage by supplying practical as well as theoretical concepts ● Integrated with the latest advancements and techniques for you to be industry-ready ● Accomplish greater career growth in the IT Service Management domain

Exam Information

The exam comprises of 40 Multiple Choice Questions out of which the candidate needs to score 65% (26 out of 40) to pass the exam.

Candidates can take the exam through EXIN Anywhere (Live or Video Proctoring). In the case of Video Proctoring, a recording will be made to objectively judge your exam performance after you have taken it. With Live Proctoring, a proctor monitors you in real-time whilst you take the exam.

The total duration of the exam is 120 minutes.

You are allowed to retake the exam the same day, if possible, at your Exam Center or via the EXIN Anywhere Service.

EXIN Specialist in IT Service Management - Specialist (ISO/IEC 20000: 2011) exam certificate is valid for

Requirements
The candidate should earn the Foundation Certificate in IT Service Management based on ISO/IEC 20000 certification -Requirements for the certificate: --Candidate should get trained for the Specialist in IT Service Management based on ISO/IEC 20000 certification by an EXIN accredited training provider --Completion of the Practical Assignments assessed by an EXIN accredited training provider --Completion of the exam Specialist in IT Service Management based on ISO/IEC 20000

Mode of Training

Online Live Virtual Classes

Designed to bring the benefits of traditional instructor-led training to the internet, with the convenience of live interactive classes and doubt sessions. 

Online Self-Paced Learning

Self-paced learning allows you to access course materials at your pace, meaning that you focus on things that you find challenging ensuring greater productivity.

On-Demand Customised Trining

Own your future by learning the industry's most in-demand skills with specialized courses taught by EduEarth's top experts on demand.

corporate Trining

EduEarth provides best-in-class training processes that enable our customers to reduce costs, acuminate their business focus and obtain quantifiable results.



Why choose EduEarth as your training partner?

Customized training as per requirement

The only trusted partner for 1000+ organizations

24x7 customer support

Live vAWS Certified Trainers with 30+ years of experience

Live virtual classes & self-paced learning

Success ratio close to 99.9% of clearing the exam in the 1st attempt

Partnership with the world's renowned certified bodies

One-on-one doubt resolution

Best price guaranteed

10k+ professional certified already

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