EXIN Internal Auditor in IT Service Management - Internal Auditor (ISO/IEC 20000)

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Learn to design, analyze, and implement the requirements of an effective ITSM in compliance with our EXIN Internal Auditor in IT Service Management Internal Auditor (ISO/IEC 20000) credentials

About the coursr

The EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 is an entry-level certification developed by EXIN for beginners or individuals who wish to learn about the key IT service management elements with the quality principles based on the ISO/IEC 20000 standard. The EXIN IT Service Management credential offers numerous side-entry and bridge possibilities for individuals with ITSM qualifications. As per the latest 2018 version, the EXIN IT Service Management certification focuses less on the theory and more on the practical side of ITSM. Therefore, with this certification, the candidate's ability to plan and execute actions to achieve the business objectives is validated successfully.



The core aspects of the EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 Certification are as follows:




● Improving a service management system ● Key information and concepts for IT service management based on ISO/IEC 20000- 1:2018
● Service management processes
● Define service management policy
● Relationship and Agreement Processes
● Supply and Demand Processes
● Adapt and Adopt



Successful completion of the EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 exam.



Module 1: Introduction to IT Service Management
Module 2: Service Management System
Module 3: The Operation of the Service Management System

The EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 certification is ideal for the following roles or titles:



● IT managers
● Business and Supervisory staff
● Team leaders
● Service designers
● IT architects and/or planners
● IT Analysts
● IT consultants
● IT audit managers/auditors
● IT security managers/officers
● Project / Program managers
● Suppliers
● Lead suppliers and many more

Salary Insight

Auditor (ISO/IEC 20000) is ₹863K, as for an entry-level professional the figures are ₹349K, and for professionals with senior roles, it succeeds the mark of ₹1,487K (approx). Source: Glassdoor

Minimum Salary :- ₹349K

Average Salary :- ₹863K

Maximum Salary :- ₹1,487K

Hiring Companies






Why should you exin it service management foundation (ISO/IEC 20000:2018) exam?

The top reasons which should be considered for taking EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 credential are as follow:
● Focuses more on delivering practical exposure to you and less theoretical part ● Designed taking into account the growing trends in the service management industry such as commoditization of services, management of multiple suppliers by a service integrator, and the need to determine the value of services for customers

Exam Information

The exam comprises of 40 Multiple Choice Questions out of which the candidate needs to score 65% (26 out of 40) to pass the exam.

Candidates can take the exam through EXIN Anywhere (Live or Video Proctoring). In the case of Video Proctoring, a recording will be made to objectively judge your exam performance after you have taken it. With Live Proctoring, a proctor monitors you in real-time whilst you take the exam.

The total duration of the exam is 30 minutes.

You are allowed to retake the exam the same day, if possible, at your Exam Center or via the EXIN Anywhere Service.

EXIN IT Service Management - Foundation Bridge (ISO/IEC 20000:2018) exam certificate is valid for life.

Requirements
Successful completion of the EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 exam.

Mode of Training

Online Live Virtual Classes

Designed to bring the benefits of traditional instructor-led training to the internet, with the convenience of live interactive classes and doubt sessions. 

Online Self-Paced Learning

Self-paced learning allows you to access course materials at your pace, meaning that you focus on things that you find challenging ensuring greater productivity.

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